Map | Explore | Change
Other solutions are built on an assumption that operations are simply a collection of mechanical assets. Kaiketsu considers that a business is not a collection of assets, rather a collection of people performing activities and tasks as efficiently as possible, by using those assets to achieve that goal.
Kaiketsu focuses on using your most valuable and versatile asset – your people. Kaiketsu redefines assets in terms of how they improve the productivity of the workforce, giving a competitive advantage over approaches that simply try to sweat assets while ignoring the human interactions that fundamentally make them valuable.
An innovation tool for internal teams
Compared to the traditional method of consultants studying and observing members of an organisation over several days and weeks. Kaiketsu allows for self-assessment, business case generation and an automation roadmap within a day.
Six work types to explore
Using O*NET's occupational database definitions we can group a variety of activities and tasks into 6 work types: Simple Physical, Complex Physical, Information Gathering, Processing and Analysing Data, Create Problem Solving and Interpersonal Interactions.
Grouping by work types allows us to collate and compare a variety of tasks together to produce a simple task breakdown.
Descriptions of each work type with some examples are provided below.
repetitive tasks that never deviate
routine physical work
consistency of task is very important
Moving items | Using a hammer | Manufacturing simple items
Know where to innovate
Know how to innovate
Enable teams to change
Easy visualisation of your task breakdowns and network complexity
The software enables an individual or a group to self assess a task for change or automation.
Users create a task and then answer a series of questions that describes the task and its associated roles. Tasks are also reviewed by others to fill in any gaps in the mapping process. When many tasks are mapped for a role or project they can than be compared together to create a list of priority for automation potential.
The questionnaire type data is automatically processed to create a network diagram, breakdown of a task into 6 work types, and also cost details.
The task breakdown shows what parts of a task are easily automatable i.e. Simple Physical, and what the cost impact is when removing one of these components. For example a large portion of a surveying task may be classed as ‘Information Gathering’, drone technology may be considered for this component to decrease the time and cost of gathering survey data.
Cost details are provided as a summary cost of the task and also for each task work type. Kaiketsu makes it easy to generate this information and it can then be used for business cases for managers or employees making the case for innovation projects i.e. to state the financial benefits of automating a task.
Kaiketsu looks at all the interrelationships and connections between a task and the strengths of those relationships. This is an important step in understanding how to change a task and how this impacts the rest of the process.
In calculating the cost of and automatability of a task, Kaiketsu considers both the effort of the person who does the task, and the effort of the people who receive the task. It also captures the quality of the services provided, allowing your staff to express parts of their work where they could perform better if provided better inputs or parts of their work where they ignore most of what is produced.
Start with a workshop
Unsure where to start when identifying parts of a business that need change? Start with a Kaiketsu workshop.
2 x 4 hr sessions @ CORE Innovation Hub, Perth
up to 10 people per session
group and individual activities using the Kaiketsu software
map people interactions and network complexity
map task complexity and data flows
review tasks done by others
short talks on innovation concepts, the future of work, automation technologies
Project 412 will guide participants of the workshop through the Kaiketsu software, provide explanations and other Kaiketsu task examples. Participants will be able to see real time results and visualisations as they process map their tasks and interactions.
We recommend selecting 10 operational roles from one section of the business, or critical roles (and associated roles) where innovation is needed in the business.
Work together to get a quick innovation win!
Want to book a workshop or know more about Kaiketsu?
Get in touch using the form below.
For workshop bookings we can provide a quote for Purchase Orders.